frequently asked questions

how can we help?

  • can you send samples of your products?

  • can i change or cancel my order?

  • forgot password?

  • Can I use an international credit card?

  • Why are there multiple charges on my credit card?

  • Question on membership?

  • What methods of payment do you accept?

  • Have not received an order confirmation?

  • Problem placing an order online?

  • How to track my order?