Submitted orders cannot be edited. All Replacement order costs are responsibility of customer

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Refund policy

If for any reason you are unsatisfied with your purchase, US customers may return or exchange their order within 30 days of the purchase date. If your order date has exceeded 30 days, we unfortunately, can not offer a refund or exchange. Items denoted as "Last Chance" "Final Sale" "Sets" "Bundles" or overly-used products, as determined by EM Cosmetics, are not eligible for return.

If you need to make an exchange, please note that we only accept one exchange per product and the exchange item must be equal value of the item originally purchased. We do not accept an exchange or return on a previously exchanged item.

Refunds will be credited to the original form of payment less the cost of return processing fee ($5.99). Shipping and handling are not refundable.

You can find our Return Policy Page: HERE

To make a return or exchange, visit our Return Portal: HERE

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